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Warranties and Guarantees

Comfort isn’t just a warm living room. Knowing that Hothouse is based on the foundation of:

  • Comfort in the knowledge that we sell the best products and stand by them
  • Trust in our ability to do it right
  • Peace of mind from our guaranteed support

PRODUCT WARRANTIES

  • Fujitsu Heat Pumps – A 6 year manufacturer’s warranty on parts and labour or an optional 8 year HPG warranty on parts and labour (longest available in New Zealand)
  • Econergy Heat Pump Hot Water Heaters – 3 year manufacturer conditional warranty on parts and labour (longest available in New Zealand)
  • Cleanaire Ventilators – A 6 year manufacturer's warranty for the Heat Recovery Ventilator and Fan Speed Controller on parts and labour
  • A 12 year manufacturer’s warranty on parts and labour on the Aluminium Heat Exchanger “core”
  • Bradford Gold insulation - A lifetime manufacturer’s warranty
  • Insulpro Insulation – A 50 year manufacturer’s warranty
  • Skope Heating – 10 year in–home manufacturer’s warranty on the Skope range of panel heaters and towel rails

HOTHOUSE GUARANTEES

  • Heat Pump Installations – A 6 year installation guarantee for labour & materials on our residential and commercial  installations of Fujitsu heat pumps, extended to 8 years with an HPG warranty * see conditions
  • Hothouse Performance Guarantee – Hothouse stands by its design and performance and will guarantee it will work as designed or we will put it right at our cost
  • Cleanaire Ventilators – Hothouse will guarantee its workmanship for 10 years on any residential ventilation installation
  • Insulation – Hothouse provide a 10 year workmanship guarantee on its insulation installations
  • Electrical installations – Hothouse provide a 10 year workmanship guarantee on any electrical installation work